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Questions about products

How long is the warranty on my product?
All products purchased from us are covered by the statutory 24-month warranty.

The invoice is your proof of warranty. Didn't receive an invoice? Request it by contacting our customer service department.
How do I maintain my Sigma home boxes?
Clean your storage and storage boxes before first use.
To do this, use a mild cleaning product such as dish soap.
Never use caustic, chemical agents, abrasive cleaners, glass cleaner, solvent and alcohol-based substances.
Use a soft, lint-free cloth. Such as a microfiber cloth.
Be careful with sharp objects, they can cause breakages.
How do I maintain my Q-line boxes?
Clean your storage and storage boxes before first use.
To do this, use a mild cleaning product such as dish soap.
Never use caustic, chemical agents, abrasive cleaners, glass cleaner, solvent and alcohol-based substances.
Use a soft, lint-free cloth. Such as a microfiber cloth.
Be careful with sharp objects, they can cause breakages.
How do I maintain my Sigma Home Food products?
Be careful when handling a package with hot contents or after heating it in the microwave.
Plastic is more flexible when hot.
These boxes are not intended for cooking.
Reheating food containing tomato-based products may stain the package, the tip in this is to put dish soap in the fresh food box with lukewarm water, put the lid on and shake it.
This item is made of materials that are safe for use in the freezer.
Keep in mind that plastics are less flexible when cold or frozen and may break if dropped.
Be careful with sharp objects, they can cause breakages.
How do I maintain my Nesta boxes?
Clean your storage and storage boxes before first use.
To do this, use a mild cleaning product such as dish soap.
Never use caustic, chemical, abrasive cleaners, glass cleaner, solvent and alcohol-based substances.
Use a soft, lint-free cloth. Such as a microfiber cloth.
Be careful with sharp objects, they can cause breakages.
How do I maintain my Square items?
Clean your storage and storage boxes before first use.
To do this, use a mild cleaning product such as dish soap.
Never use caustic, chemical, abrasive cleaners, glass cleaner, solvent and alcohol-based substances.
Use a soft, lint-free cloth. Such as a microfiber cloth.
Be careful with sharp objects, they can cause breakages.
Need help or advice on choosing?
Are you looking for a product with specific properties? Then check the properties at the bottom of the product's page. We try to post as much information as possible about the product so you know exactly what it meets. If you cannot find what you are looking for here, please contact customer service at the address below: klantenservice@sunware.nl
How are the products measured?
Our website lists the outside measurements, meaning that we measure all of our items on the outside at the widest part.
What should I do if the size does not match the one on your website?
If the size does not match, the best thing to do is to email us at klantenservice@sunware.nl.
What should I do if the size does not match the one on your website?
If the size does not match, the best thing to do is to email us at klantenservice@sunware.nl.

Questions about products

How long is the warranty on my product?
All products purchased from us are covered by the statutory 24-month warranty.

The invoice is your proof of warranty. Didn't receive an invoice? Request it by contacting our customer service department.

More frequently asked questions 

How do I maintain my Sigma home boxes?
Clean your storage and storage boxes before first use.
To do this, use a mild cleaning product such as dish soap.
Never use caustic, chemical agents, abrasive cleaners, glass cleaner, solvent and alcohol-based substances.
Use a soft, lint-free cloth. Such as a microfiber cloth.
Be careful with sharp objects, they can cause breakages.
How do I maintain my Q-line boxes?
Clean your storage and storage boxes before first use.
To do this, use a mild cleaning product such as dish soap.
Never use caustic, chemical agents, abrasive cleaners, glass cleaner, solvent and alcohol-based substances.
Use a soft, lint-free cloth. Such as a microfiber cloth.
Be careful with sharp objects, they can cause breakages.
How do I maintain my Sigma Home Food products?
Be careful when handling a package with hot contents or after heating it in the microwave.
Plastic is more flexible when hot.
These boxes are not intended for cooking.
Reheating food containing tomato-based products may stain the package, the tip in this is to put dish soap in the fresh food box with lukewarm water, put the lid on and shake it.
This item is made of materials that are safe for use in the freezer.
Keep in mind that plastics are less flexible when cold or frozen and may break if dropped.
Be careful with sharp objects, they can cause breakages.
How do I maintain my Nesta boxes?
Clean your storage and storage boxes before first use.
To do this, use a mild cleaning product such as dish soap.
Never use caustic, chemical, abrasive cleaners, glass cleaner, solvent and alcohol-based substances.
Use a soft, lint-free cloth. Such as a microfiber cloth.
Be careful with sharp objects, they can cause breakages.
How do I maintain my Square items?
Clean your storage and storage boxes before first use.
To do this, use a mild cleaning product such as dish soap.
Never use caustic, chemical, abrasive cleaners, glass cleaner, solvent and alcohol-based substances.
Use a soft, lint-free cloth. Such as a microfiber cloth.
Be careful with sharp objects, they can cause breakages.
Need help or advice on choosing?
Are you looking for a product with specific properties? Then check the properties at the bottom of the product's page. We try to post as much information as possible about the product so you know exactly what it meets. If you cannot find what you are looking for here, please contact customer service at the address below: klantenservice@sunware.nl
How are the products measured?
Our website lists the outside measurements, meaning that we measure all of our items on the outside at the widest part.
What should I do if the size does not match the one on your website?
If the size does not match, the best thing to do is to email us at klantenservice@sunware.nl.
What should I do if the size does not match the one on your website?
If the size does not match, the best thing to do is to email us at klantenservice@sunware.nl.

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About Sunware

Sign up and get an instant 5% discount on your order!

ideal
bancontact
paypal
mastercard
visa
klarna
facebook
instagram
youtube
pinterest
linkedin